Shipping

Most orders ship within 3–10 business days of confirmation, depending on your location and container availability. We’ll give you a firm delivery window once your order is placed, and you can track progress from your account.

Yes, we deliver across the continental United States. Delivery cost and lead time vary by distance from our nearest depot, so enter your zip code at checkout for an accurate quote.

Containers are delivered by tilt-bed or roll-off trailer. You’ll need a flat, level surface roughly the length of the container plus extra room for the truck to maneuver — typically 60+ feet of straight clearance. Let us know about tight driveways, low branches, or narrow gates ahead of time.

We’ll work with you to schedule a delivery window that fits your timeline. Exact-day delivery isn’t guaranteed due to routing and weather, but we’ll always confirm a date range in advance and call ahead on delivery day.

Just let us know as soon as possible so we can reschedule — same-day rescheduling after the truck is already dispatched may carry a redelivery fee. We’d rather move the date than deliver to a site that isn’t ready.

Payments

We accept major credit and debit cards, ACH bank transfer, and wire transfer. Financing options are also available on qualifying orders — ask our team for details.

For most orders we require a deposit to confirm the purchase, with the balance due before or at delivery. Exact terms depend on the container type and order size, and we’ll lay them out clearly before you commit.

Yes, a deposit secures your container and delivery slot. It’s refundable if you cancel before the container is allocated or dispatched for delivery; once it’s in transit, our standard cancellation terms apply.

No. Your quote includes the container price and delivery. Optional add-ons (custom modifications, expedited delivery, difficult-access delivery) are itemized separately so there are no surprises at checkout.

Yes, we offer financing for qualified buyers and leasing options for businesses that need containers short-term or don’t want to tie up capital. Reach out to our team and we’ll walk you through the options.

Returns

Yes — if a container doesn’t meet the condition or specs described, contact us within 48 hours of delivery and we’ll arrange an inspection, exchange, or refund.

Used containers are graded (Cargo-Worthy, Wind & Water Tight, “As-Is”) and sold accordingly, so minor dents, rust, or scuffs consistent with the listed grade aren’t grounds for return. Any damage beyond the stated grade qualifies for a return or exchange.

If the container arrived damaged, mis-graded, or different from what was ordered, we cover return shipping. If you’re returning it for buyer’s remorse or a change of plans, return freight is the customer’s responsibility.

Once a return is approved and the container is picked up, refunds are issued to your original payment method within 5–10 business days.